leadership development through coaching and mentoring, using Emotional Intelligence (EQ)

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EQ Certification Objectives and Content

  • Learn about the bottom line benefits that emotional intelligence adds to your business. Emotional intelligence translates to business performance and you'll learn how the current research data in emotional intelligence supports the claims of improved leadership performance.
  • Learn how to recognize and gain support for emotional intelligence with your organization's leaders. You'll learn how to effectively partner with organizational leaders to strategically position emotional intelligence as a building block of leadership performance. Learn strategies for incorporating emotional intelligence throughout your organization to increase performance.
  • Learn about the 7 Step Coaching Roadmap to use with your clients.
  • Learn how to measure and assess emotional intelligence skills using A Different Kind of Smart - Applying Emotional Intelligence At Work online assessment process tool. The Index of Emotional Intelligence> has been widely tested and validated with managers. You'll learn how to use and interpret the validated online assessment instrument for emotional intelligence and how to give feedback to participants.
  • You will gain in-depth knowledge about the five areas of emotional intelligence. You'll learn the core insights and competencies that lead to increased leadership performance.
  • Learn how to competently facilitate the workshop, A Different Kind of SmartT - Applying Emotional Intelligence At Work . You'll learn classroom activities and how to facilitate discussions that promotes emotional intelligence.
  • Learn how to use the video scenarios in A Different Kind of SmartT - Applying Emotional Intelligence At Work to provoke rich discussion and insights about emotional intelligence.
  • Learn key reinforcement strategies (link to reinforcement strategies) for maintaining high emotional intelligence in the workplace long after the classroom experience has ended. Learn to use the Self-Development Guide supplied with A Different Kind of SmartT - Applying Emotional Intelligence At Work as a tool for follow-up learning.
  • Learn how 50 Activities for Developing Emotional Intelligence can be integrated in your follow-up efforts to extend the learning experience.
  • Demonstrate your competence in A Different Kind of SmartT - Applying Emotional Intelligence At Work to ensure your competence and confidence in the process.

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Transforming a Site to a High Performing Organization Based on Balanced Score Cards.

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The EQ Interview - Adele's article on Harvardbusiness.org A Different Kind of Smart ™
Mentoring Programs – Formal vs. Informal.
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